Privacy Policy

We respect your privacy. Any information you submit to us will only be used by Ashgate Automation Ltd. We will not sell, distribute or lease your personal information to anyone, for any purpose.

We are committed to ensuring that your information is secure. In order to protect your privacy we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We only collect personal information when you provide it to us via our online enquiry form. You will be required to complete all data fields. For example, if you do not provide your name you will be unable to send the form.

What data we gather:

– Name

– Email address

– Phone number

– Company name

– Your enquiry

How we use this data:

– To contact you in response to your form enquiry

– For our internal records only

If you would like to check the information that we have about you, request we delete your data or have any queries regarding our privacy policy please email us at


About cookies

Why you need to know more about Cookies now

On the 26th May 2012 a new privacy legislation from the EU was put into force within the UK sur- rounding cookies from websites and how they are used.

What is a Cookie?

A cookie is a small le, which asks permission to be placed on your computer’s hard drive. Once you agree, the le is added and the cookie helps analyse web tra c or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

What is the new legislation all about?

Principally the new ‘Cookie Law’ is there to protect website users by letting them know what cook- ies are being downloaded from the website and how the user can identify and choose to change the cookie settings within the chosen browser.

What types of cookies are there?

Cookies come in various categories from ‘low compliance risk’ - first-party cookies, which are strictly necessary to the basic function of the site, all the way up to ‘high compliance risk’ - third party and persistent cookies which track user interests. It’s these third party ones that the new legislation is really aimed at making totally transparent for the user community.

First party cookies

First party cookies are set by the website you are visiting and they can only be read by that site.

Third party cookies

Third party cookies are set by a different organisation to the owner of the website you are visiting. For example, the website might use a third party analytics company who will set their own cookie to per- form this service. The website you are visiting may also contain content, embedded from for example YouTube or Flickr, and these sites may set their own cookies.

More signifcantly, a website might use a third party advertising network to deliver targeted advertising on their website. These may also have the capability to track your browsing across different sites.

Session cookies

Session Cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.

Persistent cookies

This type of cookie is saved on your computer for a xed period (usually a year or longer) and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. For example, we use this type of cookie to store your preferenc- es, so that they are remembered for the next visit.

Flash cookies

Many websites use Adobe Flash Player to deliver content to their users. Adobe utilise their own cookies, which are not manageable through your browser settings but are used by the Flash Player for similar purposes, such as storing preferences or tracking users.

Flash Cookies work in a di erent way to web browser cookies (the cookie types listed above are all set via your browser); rather than having individual cookies for particular jobs, a website is restricted to storing all data in one cookie. You can control how much data can be stored in that cookie but you

cannot choose what type of information is allowed to be stored

What Cookies does the Ashgate website save to your computer?

_utmz = stores where a visitor came from (search engine, search keyword, link)

_utmc &_utmb = used to check approximately how long you stay on a site: when a visit starts, and approximately ends

_utma = stores each user’s amount of visits, and the time of the rst visit, the previous visit, and the current visit (presumably partly for double checking of this information).

These are all rst party analytical cookies and hold no intrinsic personal information For more information please visit the ICO website for full details of the new legislation 

Send us your enquiry